Susie Crompton, Conveyancing Technician (CLC)

Susie Crompton’s expertise and calm professionalism drew praise from clients buying a house in Herefordshire but also selling their property in Scotland.

They said: “My husband and I recently purchased a house in Herefordshire. Susie Crompton handled the purchase on our behalf. We had a shortened timescale to complete due to pressure from our buyers in Scotland, and the house was in a conservation area/private road so not straight forward.

“From the beginning we realised that Susie provided us with information, and asked questions of the seller, that no one had ever bothered to discuss with us before in previous purchases. We felt totally informed about what we were buying, and Susie got the purchase through in record time.

“On the last day a solicitor, early on in the chain, had failed to draw down mortgage funds, which led to us completing very late afternoon and collecting the keys at 5.20pm. Susie stuck it out with us and got us into our property that day. I will be forever grateful for that support.

“I would recommend Susie without hesitation as she deserves recognition for her hard work on the purchase of my property.”

Susie Crompton’s expertise helped a couple sell one home and buy another, despite restrictions and complications – they were delighted and said:

“We used HCR to help us sell one home and buy another over the summer of 2020. We were represented by Susie Crompton, and the level of service and support was second to none.

“Buying and selling homes is stressful at the best of times, but this year the stress was heightened more so by national lock downs and restrictions we faced.

“However, Susie was always responsive and on hand to help us and to ensure our sale and purchase went smoothly and according to plan. Susie's sense of humour throughout was a big bonus and we can’t thank Susie enough, and will definitely use HCR again for our next property sale or purchase".

For personal reasons, Susie Crompton’s client needed to complete the purchase of a new home during the Covid-19 lockdown. Susie worked hard to ensure the process went as quickly and smoothly as possible in the circumstances. Afterwards, the client said: “Thank you for all the hard work you have done…very comprehensive, and I can tell you love your job because you have done it very well. Even through this extremely hard time with the pandemic, you have shown real dedication.”