Grace needed support, and somebody that she could trust, when it came to selling her home which she had lived in for over 40 years. The sale was highly emotional for her – her husband had died and she had moved out of the family home into a care home.
Her family home was very important to her, and Grace was happy to receive the care and attention that Laura Upshall, Head of Residential Real Estate in Thames Valley, gave her through the process.
Laura visited her in the care home with her family, not only to discuss the sale of her home, but also to chat about the happy memories of her time there with her late husband.
Grace was delighted that she didn’t have the stress of travelling to the office and even more so when Laura returned to her care home to finalise the process of selling her home.
She said: “Thank you for all your help on this, Laura, and for making it so stress free.”