HCR Law Events

1 April 2021

HR Operations Manager


Manage the core HR operation from reward and benefits to policy, process and systems with drive, decisiveness, and resilience. Represent the HR department with professionalism – facing the partnership with confidence and skill, and deputising for the HRD when necessary.


HR Operations

  • Manage and continually improve HR processes to deliver operational excellence. This includes overseeing payroll, contract changes, benefits and other key HR operational processes.
  • Oversee critical employee touchpoints such as the annual appraisal process, sickness absence, probation and onboarding processes to ensure that they are completed on time and in a systematically efficient way.
  • Continuously improve the employee experience through simplification and a progressive use of technology but remaining connected to the needs of our people throughout.
  • Oversee TUPE processes and other extraordinary business changes that have an implication on people processes.
  • Update and review HR procedures and guidelines and enforce organisation values.

Systems & Data Analytics

  • Drive our systems integration project to reduce hand-off points and inefficiencies in a commercially sensitive way.
  • Utilising internal and external people data to gain insight and drive business decisions.
  • Interpreting people data and analysing figures on staff turnover, cost per hire etc., Gender Pay reporting. Translate key data into an effective and commercially focused HR plans.
  • Support the recruiter to improve the candidate experience with the deployment of an applicant tracking system.

Reward & Benefits

  • Manage annual remuneration processes including the provision of salary benchmarks and administration of bonus schemes and annual pay review communication process.
  • Provide recommendations for the firm’s employee benefits offering based on comprehensive market intelligence.
  • Manage and oversee the administration of our benefits, including the annual renewal process.
  • Develop the benefits hub to provide employees with relevant engaging information in relation to our offering.
  • Manage relationships with key benefits suppliers/brokers.


  • Manage a small administration team.
  • Lead on special projects and support HRD on their implementation such our Wellbeing Project.
  • Ensure legal compliance is met in all HR activities.
  • Champion a performance culture and continuously review productivity and the development of the team
  • Control the core HR budget and report on current and future costs and initiatives.


Bachelor’s degree is minimum; Master’s degree in business administration, human resources management, or even a law degree is desirable.

CIPD qualified with evidence of continuous professional development.


  • Able to problem solve and demonstrate both operational and strategic skills. This hands-on role will require a detail conscious operator to glide between the detail and the strategic with ease.
  • Able to establish credibility
  • Demonstrates commercial acumen
  • Comfortable in developing team members
  • Solid employment law knowledge and proven experience of applying updated legislation to a variety of HR situations.
  • Familiarity of managing TUPE situations
  • Evidence of having a passion for working with people and working beyond the confines of the job description.
  • Outstanding communication skills
  • Proven organisation skills and ability to prioritise.
  • Thrives on constant change.

Your Application

Job Application Form

  • Accepted file types: pdf, doc, docx.

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