Client Story

Expert advice via webinar for volunteers who help others

12th March 2024

Two people chatting on a sofa

Heidi delivered that webinar in spades yesterday. She is so incredibly enthusiastic about her role and her sheer delight in her chosen area of law was like a breath of fresh air to all of us struggling with trying to fathom out how to advise our clients facing redundancies, discrimination, apparently unfair practices and the fallout from the pandemic. An extremely complex area of law!

Her presentation slides were excellent, to the point and pitched at just the right level for advisers with no legal background. She spoke fluently and knowledgeably and gave thorough and detailed answers to questions from the group at exactly the right level for the educated layman.

I have been overwhelmed with positive feedback from the attendees, including one from a professional online trainer saying it was one of the best online sessions they had ever been on, alongside other comments about the training being ‘useful’, ‘brilliant’ and ‘extremely helpful’.

It was a thoroughly professional and useful session delivered in such a friendly and engaging manner that I hope you will allow Heidi to do another session for us soon.