Buying or Selling Your Home

Thank you so much for your work in helping us to secure our home. Throughout the process, you and your team have been professional, extremely efficient and yet always approachable, caring and friendly. We very much enjoyed the team approach which you have implemented – it has meant that we always knew that a team member would be working on our case and we haven’t needed to worry that holiday or other absence might impact the process. Under your leadership, your team runs like clockwork and we’ve valued working with them, both collectively and as individuals.

Tracey Crolla at HCR acted on our behalf recently for the sale of our house. We found Tracey to be extremely helpful, efficient and responsive – and we’re delighted that she was able to complete the sale of our home within an eight to nine week period. We could not have asked for a better service.

Tracey Crolla has been outstanding all the way through. We have tried to buy three houses in the past year and Tracey has helped us through it all, I can’t imagine how much harder it would have been without her reliability.

Coming back for more, clients Mr and Mrs King continue to be happy with the service provided by Kate Potter from our real estate residential team in Hereford.

Kate’s help in the past brought the Kings back to her to sell their current home and buy their new home in Worcester.

They said: “Thank you once again for acting for us, and for your very efficient service.”

Zoe Touhey’s persistence and determination to secure her client’s first home, a flat in London, succeeded in spite of a complex lease which needed alteration and difficulties with access to the property.

Despite having to stay with friends and family while Zoe tackled the complexities, her client was delighted with the support Zoe gave her while the issues were resolved. She said: “Zoe was amazing – she explained everything so well; she was fantastic!”

With expertise and experience, Jane Mayglothling and Jessica Rollings of our Residential Real Estate Team in Hereford helped a couple facing the stress of selling their old home and buying their new home in Herefordshire.

They said: “Thank you so much for all your help and patience in successfully completing the sale of our old home and the purchase of our lovely farmhouse – it has been a bit stressful at times, and you both have always managed things so professionally and in such a timely and calm manner. It has been such a help to know I can just pick up the phone and talk things through.”