Renting Home (Wales) Act 2016: Impact on service occupancy agreements

10th October 2022

The Welsh government announced in 2012 that they were to move forward with the implementation of legislation that intended to streamline the law around renting homes in Wales.

Four years later the Renting Homes (Wales) Act 2016 (RHWA 2016) was passed with the aim of modernising and simplify existing legislation. The effect will significantly reform the basis on which residential property is let and have wider implications for owners of property which have a residential element as part of their business operations.

It is intended that the RHWA 2016 will be fully implemented in December 2022 and the key implications following the implementation re:

  • the creation of two new forms of occupation contract:
  1. a standard contract, modelled on the present assured shorthold tenancy (AST); and;
  2. a secure contract, modelled on the present secure tenancy currently issued by local authorities.

If a tenancy or licence meets certain criteria it will be an occupation contract and subject to the provisions of the RHWA 2016.Consequently, it is anticipated that will convert the majority of existing agreements for residential occupation, including licences and service occupancy agreements, into occupation contracts.

What is a service occupancy agreement?

A service occupancy agreement is required when an employer requires an employee to reside in a property owned by the employer for the better performance of the employee’s duties. The agreement creates a licence that is personal to the employee.

Usually, the term detailed within the service occupancy agreement is contingent on employment, therefore the agreement comes to an end upon the employee’s employment ending.

Section 7 RHWA 2016

Section 7 of the RHWA 2016 sets out the types of tenancies and licences that are occupation contracts. In summary a licence will be “converted” to an occupation contract if all  the following apply:

  • Rent or other consideration (such as providing a service) is payable under it to the Landlord.
  • It is made between a landlord and an individual (or two or more persons, at least one of whom is an individual).
  • It confers on the individual(s) the right to occupy a dwelling as a home.



The new law will make renting easier and provide greater security.

For contract-holders this will mean:

  • receiving a written contract setting out your rights and responsibilities
  • an increase in the ‘no fault’ notice period from two to six months
  • greater protection from eviction
  • improved succession rights, these set out who has a right to continue to live in a dwelling, for example after the current tenant dies
  • more flexible arrangements for joint contract-holders, making it easier to add or remove others to an occupation contract


  • A simpler system, with two types of contract: ‘Secure’ for the social rented sector and ‘Standard’ for the private rented sector.
  • Ensuring homes are fit for human habitation (FFHH). This will include electrical safety testing and ensuring working smoke alarms and carbon monoxide detectors are fitted.
  • Abandoned properties can be repossessed without needing a court order.


It appears that a service occupancy agreement will become an occupation contract should it following the implementation of the RHWA 2016.

Business owners with a current service occupancy agreement should be aware that notice provisions in existing agreements are potentially going to be extended to six months.

In terms of dealing with service occupancy agreements in Wales until the legislation is implemented, we consider that the best approach is to draft the agreements as they are with a plan to review the agreement once the Welsh Government issue model contracts.

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