Client Story

Resolution of a professional negligence claim

1st March 2024

two men shaking hands and smiling

When an individual was wrongly advised on the purchase of an investment property by a conveyancing solicitor, they contacted Dispute Resolution Partner Claire Holford for advice on a professional negligence claim.

Claire reviewed the evidence presented to her, considered direct and consequential losses and pursued a claim for professional negligence against the conveyancing firm.

Thanks to Claire’s expertise, a pre-trial settlement was reached recovering nearly all loss. This meant the client could both recover financially and move on with other investment ventures.

Following the case, her client provided this testimonial:

“I am extremely appreciative of the outstanding legal representation provided by Claire. Her expertise in handling my professional negligence matter was evident throughout the entire process. Not only was she highly professional and knowledgeable, but she was also very kind and understanding. She skilfully navigated the complexities of the case, always keeping me informed and addressing my concerns.

What impresses me the most was her honesty and level-headedness – she never made unrealistic promises, but instead provided a clear and accurate assessment of the situation and was careful to manage expectations. Her unwavering support and genuine care made a difficult time much more manageable. I wholeheartedly recommend her to anyone seeking legal representation.”