Samantha Houlden, Partner, Head of Residential Conveyancing East

Why this type of law?

Although property law wasn’t my first choice of practice area, I love the wide variety of property transactions I get involved in.  I have a vast amount of experience in all aspects of non-contentious property law, including a full range of residential and commercial property related matters. This means that no two days are the ever same.  I act for a variety of individual and corporate residential and commercial clients. This gives me exposure to a hugely diverse range of people, some of whom are going through one of the most stressful experiences a person can encounter and, therefore, it’s important that my approach and advice is tailored to meet each individual client’s needs . My role can be extremely challenging at times but delivering pragmatic solutions and exceeding client’s expectations is what I enjoy most about the work I do.

How do you go above and beyond?

My clients say I am approachable, responsive and accessible. They are often surprised when they receive an email or telephone call from me outside of office hours or over the weekend. I listen to what my clients need and do what I can to make their transaction as smooth and stress-free as possible.