Workplace Mediation

Conflicts in the workplace can have a devastating effect on the business, impacting on the wider team and potentially leading to the loss of key employees if the situation isn’t resolved.

Using mediation can often nip an issue in the bud before it escalates, encouraging those involved to improve their working relationship and find a way to move forward.

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Confidential and impartial

Our workplace mediators are specialists in this area, resolving conflicts before legal action is taken. Aiming to resolve the matter as swiftly and smoothly as possible, we work with both parties to agree an outcome and actions to improve their working relationship. It is also often used as a way of retaining key employees within the business who may leave if the situation isn’t resolved.

The process is impartial and completely confidential, allowing employees to speak freely without worrying that the discussions will be fed back to their employer.

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Positive outcomes

Many of our clients are already clients of HCR, reassured by the ability to access mediation from a legal firm they already have a relationship with rather than an unknown third party.

Disputes can happen in any workplace, and we have advised clients in a range of sectors including professional services, veterinary, manufacturing, armed forces and education.

Most mediations are one-off matters without follow up however, generally they result in an improved working relationship. In some circumstances it may be that one individual is unable to continue working in the environment, but this generally results in them choosing to leave, without the need for a potentially difficult internal HR process relating to behaviour or conduct.

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Specialist advice

Workplace conflict is a drain on a business. It leads to lost revenue, reduced productivity and increases in staff absence and turnover.

Our specialists are here to help you – find out how we have helped our clients by viewing our brochure.

Download our brochure

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Recognition of our work

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Legal 500 2026 – Top Tier Firm

Legal 500 2026 – Top Tier Firm

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Hear what our clients say about us

Richard is an outstanding lawyer. He quickly gets to the core issues, understands the client’s priorities and has a pragmatic approach to solving the issues and negotiating exceptional deals.

Client testimonial Chambers 2026

Rachel is a brilliant employment lawyer, approachable and knowledgeable, and she gives in-depth advice with exactly the right amount of detail.

Client testimonial Chambers 2026

Peter has provided first-class support regarding complex HR matters. Excellent quality of advice and written work. He has become a highly valued and trusted business partner.

Client testimonial Chambers 2026

Chris is very experienced and good at the work he does.

Client testimonial Chambers 2026

Catherine has continually provided us with a very high level of service, advice and solutions.

Client testimonial Chambers 2026

Andrea Thomas is pragmatic and willing to accept advice. I found her service to the client to be engaged and thorough.

Client testimonial Legal 500 2026

Chris Mayers is very experienced and seasoned. He provides meaningful, measured and wise counsel and his personable inclusive style provided very calm and invaluably reassuring to me.

Client testimonial Legal 500 2026

Adam Cotterill attention to detail made the experience very comfortable. His written and verbal communication when describing or explaining the legal terminology ensured I had a clear and concise understanding of each process. I would highly recommend him to any future clients requiring immigration law assistance.

Client testimonial Legal 500 2026

HCR initially assisted with a challenging Ancestral Immigration/Citizenship query. The individuals involved were able to thoroughly and extensively review historical policies and legislation. Their collaboration as a team (including me throughout the process) provided confidence for me to proceed (along with their continued support) with the UK Citizenship application.

Client testimonial Legal 500 2026

I can only commend Adam on the service he provided, his attention-to-detail, along with his professional yet personal nature made the experience very comfortable. His written and verbal communications when describing or explaining the legal terminology ensured I had a clear and concise understanding of each process.

Client testimonial Legal 500 2026

Elizabeth Swinburn has excellent legal knowledge, took time to understand our needs and objectives, knowledge of red flags for charities clients , responsive and good at managing expectations, reliable and a total pleasure to deal with.

Elizabeth Swinburn Employment

Rachel Roberts and Ellis Jessica Walby were exemplary; I would not hesitate to instruct them again, or recommend them to others.

Client testimonial Legal 500 2026

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