Workplace Mediation

Conflicts in the workplace can have a devastating effect on the business, impacting on the wider team and potentially leading to the loss of key employees if the situation isn’t resolved.

Using mediation can often nip an issue in the bud before it escalates, encouraging those involved to improve their working relationship and find a way to move forward.

Two female lawyers having a discussion

Meet the team

Confidential and impartial

Our workplace mediators are specialists in this area, resolving conflicts before legal action is taken. Aiming to resolve the matter as swiftly and smoothly as possible, we work with both parties to agree an outcome and actions to improve their working relationship. It is also often used as a way of retaining key employees within the business who may leave if the situation isn’t resolved.

The process is impartial and completely confidential, allowing employees to speak freely without worrying that the discussions will be fed back to their employer.

Positive outcomes

Many of our clients are already clients of HCR, reassured by the ability to access mediation from a legal firm they already have a relationship with rather than an unknown third party.

Disputes can happen in any workplace, and we have advised clients in a range of sectors including professional services, veterinary, manufacturing, armed forces and education.

Most mediations are one-off matters without follow up however, generally they result in an improved working relationship. In some circumstances it may be that one individual is unable to continue working in the environment, but this generally results in them choosing to leave, without the need for a potentially difficult internal HR process relating to behaviour or conduct.

Photo for workplace mediation brochure

Specialist advice

Workplace conflict is a drain on a business. It leads to lost revenue, reduced productivity and increases in staff absence and turnover.

Our specialists are here to help you – find out how we have helped our clients by viewing our brochure.

Download our brochure

Recognition of our work

Legal 500 2026 – Top Tier Firm

Legal 500 2026 – Top Tier Firm

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Hear what our clients say about us

Heidi is so incredibly enthusiastic about her role and her sheer delight in her chosen area of law was like a breath of fresh air to all of us struggling with trying to fathom out how to advise our clients.

Her presentation slides were excellent, to the point and pitched at just the right level for advisers with no legal background. She spoke fluently and knowledgeably and gave thorough and detailed answers. Attendees have said it was “one of the best online sessions I have ever been on.”

Client testimonial Training session

We were extremely pleased with the training delivered by HCR Wright Hassall on the distinction between workplace banter and discrimination, we also received training from them regarding how to conduct effective investigations. The sessions were engaging, practical, and highly relevant, and we received excellent feedback from all delegates who attended. The positive impact of the training led us to bring HCR Wright Hassall back to deliver further sessions, and we will be booking additional training again this year. We would highly recommend them.

Sarah Feely, HR Manager, Allelys Heavy Haulage Limited Training session

Catherine delivers training for us which is shaped by her acute understanding of our business and underpinned by a high level of commerciality. She is equally credible whether working with the business’s senior leaders, or staff at every level. Her training is always relevant, on point and relatable for any audience, with the inclusion of real-world examples that employees understand.

Matt Wayne Group HR Director of Direct Wines (trading as Laithwaites)

Sarah Price and Adam Morris delivered a workshop session on employment law to a group of elite athletes on behalf of British Equestrian, and it was fantastic! The athletes gained so much from it, and the session was perfectly pitched for them. Thank you for your time and energy and for creating such an engaging and interactive experience.

Client testimonial Employment Law

I want to extend a special thanks to you for sharing such valuable insights in your Employment Rights Bill training. Your detailed review of the bill and key information you provided was incredibly helpful. It gave us a clear understanding of what we can do moving forward, and we are excited to put this into practice.

Client testimonial Employment Rights Bill training

Adam Cotterill was incredibly helpful in guiding me and my partner through the process of reapplying for our UK Unmarried Couples visa. After our initial application was rejected, we were extremely stressed and unsure of how to proceed. Adam supported us every step of the way, providing clear advice, reassurance and guidance. Thanks to his expertise, the process felt far more manageable, and we felt confident in our reapplication.

Client testimonial Unmarried Couples visa

HCR supported us in managing an employee settlement agreement. As an owner-led SME without internal HR or legal support, Lisa Kemp provided surety, a safe pair of hands and direct, clear, pragmatic advice. We also felt she was thoughtful of time and therefore cost, throughout the process. We’d happily recommend both HCR and Lisa to other organisations seeking similar legal support.

Client testimoial Settlement agreement

He has a wealth of experience in business immigration law regularly advising employers on sponsorship matters and compliance. “He’s incredibly dedicated and really knows his stuff – a fantastic lawyer,” comments one impressed source.

Client testimonial Chambers UK

The team is very responsive, and I like the way that they ensure that more than one team member is familiar with a case so that they can give seamless advice in the absence of the lead lawyer.

Client testimonial Employment Law

Richard is an outstanding lawyer. He quickly gets to the core issues, understands the client’s priorities and has a pragmatic approach to solving the issues and negotiating exceptional deals.

Client testimonial Chambers 2026

Rachel is a brilliant employment lawyer, approachable and knowledgeable, and she gives in-depth advice with exactly the right amount of detail.

Client testimonial Chambers 2026

Peter has provided first-class support regarding complex HR matters. Excellent quality of advice and written work. He has become a highly valued and trusted business partner.

Client testimonial Chambers 2026

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