Workplace Mediation

Conflicts in the workplace can have a devastating effect on the business, impacting on the wider team and potentially leading to the loss of key employees if the situation isn’t resolved.

Using mediation can often nip an issue in the bud before it escalates, encouraging those involved to improve their working relationship and find a way to move forward.

Meet the team

Chris Mayers

Partner

+44 2922 749 196

+44 7552 606 001

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Cardiff

Stephenie Malone

Legal Director

+44 3301 075 962

+44 7896 462 779

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Worcester

Confidential and impartial

Our workplace mediators are specialists in this area, resolving conflicts before legal action is taken. Aiming to resolve the matter as swiftly and smoothly as possible, we work with both parties to agree an outcome and actions to improve their working relationship. It is also often used as a way of retaining key employees within the business who may leave if the situation isn’t resolved.

The process is impartial and completely confidential, allowing employees to speak freely without worrying that the discussions will be fed back to their employer.

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Positive outcomes

Many of our clients are already clients of HCR, reassured by the ability to access mediation from a legal firm they already have a relationship with rather than an unknown third party.

Disputes can happen in any workplace, and we have advised clients in a range of sectors including professional services, veterinary, manufacturing, armed forces and education.

Most mediations are one-off matters without follow up however, generally they result in an improved working relationship. In some circumstances it may be that one individual is unable to continue working in the environment, but this generally results in them choosing to leave, without the need for a potentially difficult internal HR process relating to behaviour or conduct.

Specialist advice

Workplace conflict is a drain on a business. It leads to lost revenue, reduced productivity and increases in staff absence and turnover.

Our specialists are here to help you – find out how we have helped our clients by viewing our brochure.

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Services from our Employment and Immigration team

Recognition of our work

Investors in People

Legal 500 2026 – Top Tier Firm

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Hear what our clients say about us

I want to extend a special thanks to you for sharing such valuable insights in your Employment Rights Bill training. Your detailed review of the bill and key information you provided was incredibly helpful. It gave us a clear understanding of what we can do moving forward, and we are excited to put this into practice.

Client testimonial Employment Rights Bill training

Adam Cotterill was incredibly helpful in guiding me and my partner through the process of reapplying for our UK Unmarried Couples visa. After our initial application was rejected, we were extremely stressed and unsure of how to proceed. Adam supported us every step of the way, providing clear advice, reassurance and guidance. Thanks to his expertise, the process felt far more manageable, and we felt confident in our reapplication.

Client testimonial Unmarried Couples visa

HCR supported us in managing an employee settlement agreement. As an owner-led SME without internal HR or legal support, Lisa Kemp provided surety, a safe pair of hands and direct, clear, pragmatic advice. We also felt she was thoughtful of time and therefore cost, throughout the process. We’d happily recommend both HCR and Lisa to other organisations seeking similar legal support.

Client testimoial Settlement agreement

He has a wealth of experience in business immigration law regularly advising employers on sponsorship matters and compliance. “He’s incredibly dedicated and really knows his stuff – a fantastic lawyer,” comments one impressed source.

Client testimonial Chambers UK

The team is very responsive, and I like the way that they ensure that more than one team member is familiar with a case so that they can give seamless advice in the absence of the lead lawyer.

Client testimonial Employment Law

Richard is an outstanding lawyer. He quickly gets to the core issues, understands the client’s priorities and has a pragmatic approach to solving the issues and negotiating exceptional deals.