Property Professionals

Introducing a client to another property professional requires a relationship built on trust. Trust that your client will be properly advised and supported throughout the transaction. At HCR we value each and every introduction and appreciate the confidence you place in us to manage your client’s transaction.

Key contact

Lisa Gibbs

Conveyancing is so much more than just the paperwork, the work involves developing long-standing relationships with clients and their families as they move and build their futures. I take a ‘one size doesn’t fit all’ approach, treating clients individually to suit their needs and removing the legal jargon so that they understand the process.

Meet the team

Focused support for your clients

We take your trust and deliver, guaranteeing a same day quote and responding promptly to other enquiries and emails. Proactively managing the transaction, we keep both you and the client regularly updated and drive the transaction over the line as efficiently as possible.

We’re known for delivering a high quality, personal service. Avoiding volume work, we instead focus on a conveyancer-led approach, managing our team’s workload to ensure that they have capacity to provide a great service to clients.

Experienced and professional

We advise clients on both the purchase and sale of residential properties. We also support with all associated matters including remortgaging, transfers of equity, releasing equity and sales of probate properties.

Each client is looked after by an experienced conveyancer and is given direct mobile phone access rather than the call centre style approach taken by some firms.

We are also on the panel for most lenders including Paragon, Landbay and Precise.

Services from our Residential Conveyancing team

Legal updates and thought leadership

Recognition of our work

Recommended for Quality

Recommended for Quality

Investors in People

Investors in People

Hear what our clients say about us

Thank you so much for your work in helping us to secure our home. Throughout the process, you and your team have been professional, extremely efficient and yet always approachable, caring and friendly. We very much enjoyed the team approach which you have implemented – it has meant that we always knew that a team member would be working on our case and we haven’t needed to worry that holiday or other absence might impact the process. Under your leadership, your team runs like clockwork and we’ve valued working with them, both collectively and as individuals.

Liz Deakin Homeowner

Tracey Crolla at HCR acted on our behalf recently for the sale of our house. We found Tracey to be extremely helpful, efficient and responsive – and we’re delighted that she was able to complete the sale of our home within an eight to nine week period. We could not have asked for a better service.

Mr B House sale

Tracey Crolla has been outstanding all the way through. We have tried to buy three houses in the past year and Tracey has helped us through it all, I can’t imagine how much harder it would have been without her reliability.

Mr S House purchase

Coming back for more, clients Mr and Mrs King continue to be happy with the service provided by Kate Potter from our real estate residential team in Hereford.

Kate’s help in the past brought the Kings back to her to sell their current home and buy their new home in Worcester.

They said: “Thank you once again for acting for us, and for your very efficient service.”

Great service has homebuyers coming back for more

Zoe Touhey’s persistence and determination to secure her client’s first home, a flat in London, succeeded in spite of a complex lease which needed alteration and difficulties with access to the property.

Despite having to stay with friends and family while Zoe tackled the complexities, her client was delighted with the support Zoe gave her while the issues were resolved. She said: “Zoe was amazing – she explained everything so well; she was fantastic!”

Complex property lease and delays overcome to create first home

With expertise and experience, Jane Mayglothling and Jessica Rollings of our Residential Real Estate Team in Hereford helped a couple facing the stress of selling their old home and buying their new home in Herefordshire.

They said: “Thank you so much for all your help and patience in successfully completing the sale of our old home and the purchase of our lovely farmhouse – it has been a bit stressful at times, and you both have always managed things so professionally and in such a timely and calm manner. It has been such a help to know I can just pick up the phone and talk things through.”

Taking the stress out of moving house

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