Defective Goods and Services and the Sale of Goods Act

Contracting parties will often agree specific requirements about goods and services to be provided. In addition to these, there are a number of statutory rights implied into contracts for the supply and sale of goods and services under the Sale of Goods Act 1979 and similar legislation. These rights are particularly concerned with consumer protection and provide particular rights when goods are not of a satisfactory quality or not fit for purpose. A customer may be entitled to reject faulty goods and obtain a refund or require a repair or replacement.

Defective goods and services can significantly affect your business, leading to supply chain problems and disputes with suppliers and customers, particularly where contracts seek to limit or exclude liability.

We act for a variety of clients (individual and corporate) in a number of different sectors (such as logistics, healthcare & education) in disputes concerning defective products and services

Our experience includes:

  • Advising on contract terms and attempts to exclude or limit liability
  • Advising on the adequacy of the standard of services particular to a relevant sector