When clients of a livery yard refused to leave and became difficult to deal with, the owner turned to dispute resolution solicitor Rosie Lewis for help.

Rosie wrote to the livery clients, giving them formal notice to leave the livery yard. Having spent months refusing to leave and making life very difficult for the owner, they ultimately left the yard, removing their horses a few days before the notice expired.

When the matter was resolved, the owner said: “Your service was just what was needed to solve this matter. I would always be very happy to use your services again if ever needed. Thanks again.”

Alison Goodwin’s expert advice enabled Ruth Chappell from Dressage Anywhere, an online dressage competition website, to track down two prizes for league winners, despite the league sponsor’s company being wound up.

Writing to Alison, Ruth explained: “I called the BD legal helpline about a business matter and I just wanted to pass on my thanks for your very useful and constructive legal advice.

“I run Dressage Anywhere and our league sponsor had become unresponsive to messages about an £800 prize he’d promised for our 2016 league and 2017 league winners. I had a warning from some of his customers that he was winding up the company. He has since done just that.

“On your advice, I contacted the US manufacturer and today I will be receiving two units from them worth over £1k. I’ve covered shipping and import duties, but I’m bowled over by their generosity.

“So a massive, huge thank you for helping me to be brave and approach the US company; my prize winners are delighted and you’ve helped me to turn this into a good news story.”